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I Call BullSh*t: Authors Shouldn’t Read Reviews

productReviewI know I haven’t been the best about blogging regularly lately. So many new things going on and so many excuses to give you.  So now, I wanted to get back into this with the regular feature I promised, but never delivered on. The I Call Bullshit series where I take things I was told starting out in writing and blow them apart.  The first one was on how I was told that social media marketing was really easy.  It is not.  This time I am going to go over a big one.

I was always told, don’t read the reviews of your work.  Just ignore them all and keep putting out books.  But that is complete bullshit. Perhaps if you are George R.R. Martin you can pass on reading the reviews, I suppose your success tells you what you need to know.  But even still, I think he should be reading his reviews too. And who knows, maybe he is.

First people tell you that everyone is a critic, and this is true. It is also true that you can’t please everyone.  Some people will genuinely hate your work and for no other reason than your style. Not every book is good for everyone. I think once you realize that, there isn’t any reason not to read the reviews.  Even the bad ones have something for you in them.

And there is the reason you should be reading your reviews, there is feedback from actual readers there. You would listen to your Beta readers if they told you they didn’t like something, you may not change it, but you would listen. So why wouldn’t you listen to the person who paid money for it? Some of that money you received.  Readers should be the reason you are writing stories. So to ignore their comments is a spit in the face of the reason you write.  Sure, you may write for yourself. Or you may write because you like to create. But if you took that writing and had it published in anyway, you did it because you wanted someone else to read it.  So you should be listening to their reviews.

Reviews, good and bad, are a precious gift. They are so hard to get.  I have had just one review on Volition Agent since July 6th of 2013. One review and a year of nothing.  Broken Trust has had just one review since itsrelease over a month ago.  And Dissolution of Peace has 20 reviews, but it has taken three years to amass that many.  So getting reviews is far from easy. I have given away free copies asking for a review in return. I have done promotions to get the book in thousands of hands through a KDP free day.  And, I’ve begged and pleaded with my friends to write a review. And it doesn’t come easy.

The point is this. Even a bad reviewer took the time. Something so many readers will not do.  They took the time to tell the author and other customers how they felt about the book. So I make sure to check them at least weekly and to read them. I do this because it is feedback. Feedback from someone who took the time to let other readers know what they liked and disliked.  It is the reviews that lead to a second edition of Dissolution of Peace, because there was consistent feedback that too many typo and grammar mistakes slipped through the cracks.  And it is the same set of reviews that has pushed me to get the sequel out.

And I am not just talking about Amazon or Goodreads reviews.  I am also talking about the blogger, the Facebook comment, the Tweet, and all the other ways that authors get a review.  We should be reading those because they speak volumes about what we are doing right and what we are doing wrong (or at least not to our reader’s enjoyment).

Because I will tell you my stance.  Getting no reviews for a full year, that stings a whole lot more than getting a sub-par review.  I am sure there are people who read it who must have liked it, but they couldn’t be bothered to review it. And that feels like I did something really wrong.

I have noticed a shift starting to happen in this “don’t read reviews” movement. That is the independent author.  Authors like me who are publishing our own work.  I am seeing more and more independent authors saying that we should be reading reviews. And I think this comes from the fact that we are typically the struggling artists who finally decided to take our work into our own hands and put it out there for the world to see. And, we are desperate to know if we made the right choice.

valid-stampThe main difference is that Traditionally Published Authors already have that validation. They have an agent, editor, and publisher that loved their work enough to put it out on shelves and stamp it with their name. Where as the independent author, the only validation that our work gets is from the readers.

But, as time passes I suspect we will continue to shift away from this idea that authors should avoid their reviews. I think it is important we listen to our readers and become better from it.

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Listen to Your Critics

free-lemonsWait, what? No I didn’t typo the title of this blog.  I really do plan to talk about reasons you should listen to your critics.  Sure there are countless blogs posts about all the reasons you should ignore your critics.  I have even written one (or two).  There are lots of great posts on how bad reviews and the critics of your work should be ignored.  You can’t please everyone and you can’t win them all.  But, after careful consideration, I am not sure that is really the best tip to provide authors, or any artist for that matter.

Working in the art industry, and we can’t forget that writing is an art, attracts all kinds of people.  You have the people who love just about everything.  You have the people who hate just about everything.  Then you have the people who really don’t know what they like or hate.  And finally you have the ones who know what they like and why they like it (and they usually know why they don’t like something too).  One might argue that you can also attract the jealous artist.  The one who wants to do what you do (and probably could) but they never bothered to really work at it.

In the past two years I have written a ton of book reviews.  I realized that reviewing a book on Amazon and Goodreads really helped authors.  Soon I was writing them for Plasma Frequency, and now I am writing them for my own blog.  And in all those reviews, I used to feel guilty when I wrote something critical about a book.  I felt like maybe I was being a jerk.  And I knew how critical reviews bothered me sometimes.  But I’ve realized that I am only sharing my opinion.  Other readers, and the author, can take it or leave it.  It is just my opinion, and I am but one reader.

But over the past few weeks, especially after all the inspiration I got from WorldCon, I have realized that perhaps I am thinking about reviews the wrong way.  That ignoring the bad ones, and basking in the good ones, was not necessarily the best method.

First, we should get this out of the way.  There is one review that you can always ignore.  That is the review that just bashes your book to bash it.  There is no logic to the reviews.  That would be the “This book sucks because I said it sucks but I won’t tell you why it sucks” kind of review.  Any blog reviewer worth your time won’t publish a review like that.  But on Amazon and Goodreads you will see those from time to time.  When I say you should ignore those reviews, I mean just that.  Don’t bother with it.  Don’t waste your time getting it removed or asking all your friends to vote the review as being not helpful.  I just mean ignore it.  It isn’t worth the time you put into it.

Recently I have seen an explosion in sales and reviews for Dissolution of Peace.  I was lucky to sell five copies each month in the past six months.  And I thought five was a great month.  I also seemed stuck at 12 reviews for a long time.  But now, I find myself looking at my 18th review on Amazon.  And 28 text reviews on Goodreads, which is great in my opinion.  I’ve also sold an average of 1.75 books per day (not counting my free promotion earlier this month).

So things are going well right?  Yes, and no.  There are some critical elements in these reviews.

I’m consistently seeing reviewers that love the story line of my book.  There has been a sprinkle or two suggesting better character development, and another sprinkle or two that love the characters.  There have been a few that hate the ending.  There have been a few that love the ending.  But one critical comment has been consistent.  They don’t like the grammar and spelling.  They seem to find errors that I didn’t catch.

Anyone who follows this blog knows that I am very self conciseness when it comes to grammar.  So my first step in dealing with this was to follow the advise we see across the blogging world.  I simply ignored it.  In fact, anything critical, I ignored.  Anything that people loved I relished in, I noted it for the sequel.  I even bragged about it.

But that is a disservice.  Not just to the reviewer, who took time to review the book (which we know many readers do not do), but it is also a disservice to yourself.

Every artist can grow.  And listening to your readers is a great way to learn where you might want to focus your growth.  It also tells you what you can fix to increase your sales.  For example, I’ve hired a new editor to review and fix the mistakes in Dissolution of Peace that I simply can’t catch.  Once she fixes those, I’ll update the book with a new version.

But grammar isn’t the only critique I have got.  I am looking into how I develop my characters and the way I end my novels.  I am looking into what it is that people really enjoy about the way I write stories.  I’m listening to my readers, even the critics.  Because that is how I will grow as a writer.  That is how I will become better.  And once you think you can’t get any better, you’ve become to arrogant and your readers will eventually notice there is no progression in your work and you will fade out.

So while critics are everywhere, they are also extremely helpful to the arts.  You, as the artists, may not take all their tips.  I am not saying you have to.  But I am saying you should at least listen.  You will benefit from that. If the majority of readers have a consistent complaint, I would suggest correcting that aspect of your writing.  Either in your current book, or in future works in progress.  For those more 50-50 splits, the choice is yours as an artist.  It could be something to change, or it could be that your style is not their style.

But if you want reviewers, you have to listen to them.  You can’t bash them and ignore them.  You can’t accept only the good.  You have to listen to your critics.

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You Can’t Please Everyone

swearing_3421243I’ve talked a lot about getting used to rejection.  But, most of the time I am referring to the rejection letters sent by editors who don’t want to publish your work.  I’ve always found that rejection from editors is easy for me to accept.  I have always braced myself to hear “No” from an editor.

On the other hand, I hadn’t prepared myself for rejection from readers.  Sure, I had heard about it from other authors. Sometimes readers won’t like what you do.  They won’t like what you write.  They just won’t enjoy the stories you have to tell.  Rejection makes it sound harsher than that.  I’m certain people have read my stories and not liked them.

But the other day I got my first real hate email.  I use the term hate, because it wasn’t my story they hated, it was one aspect.  A small part of the story really.  Truthfully, I hadn’t even given much thought to the element of the story.  It was just there.

This person wrote me an email, roughly three pages long, insulting me because one of the main characters in Dissolution of Peace is a homosexual.   If you haven’t read the book, you might not know what I am talking about.  But one of the main characters discovers she is a lesbian through the course of the novel.  The email went on to call me the “devil” and that I was a “demon” at several points.  She clearly read the whole book, as she referenced parts from throughout the novel, but she just wasn’t happy it included a lesbian couple.  She told me, “I can’t believe you ruined this excellent story by putting homosexuals into it.” and “You could have just as easily made one of those characters male and kept the book clean.” and “You just used this story to push your pro gay agenda.”

Frankly, the email shocked me.  It shocked me for several reasons.  First, I never gave a second thought to Janice’s relationship with Willard.  Second, I just never had anyone so upset with something I had wrote.  And the best part, she never even mentioned the scene in which Carlson walked in on Willard and Janice during sex.

Typically I don’t respond to negative comments about my work, but since many will see this blog as a form of response, I must say a few things.  First, I am very happy to hear that this person thought my story was “excellent”.  Several times she told me how great the book was, in between the other points she had to make.

I have no “pro gay agenda”.  I am not opposed to homosexual relationships, and I am not opposed to gay marriage.  But, Dissolution of Peace is not about that.  If you find a “pro gay” message in that book, well, each reader will see the message that calls to them.

Finally, I couldn’t have made Willard or Janice a male character, because that is not who they are.  Writer’s know that their characters become real people.  Janice became who she became, regardless of what I wanted (or didn’t want) her to be.  I couldn’t have changed her any more than I could change the person who emailed me..

As a writer, you may never want to put a homosexual person in your stories simply to play it safe.  But where do you draw the line?  Will you never have any discussion or mention of politics?  What about feminism, social commentary, or even humor?  If you sterilize your writing to try to keep everyone happy, you will wind up with a story that few will want to read.  Even if you can write an excellent story that walks the line and avoids hot button issues, someone won’t like it because of your style, plot, or for no real reason at all.  We are a vast and diverse world.  It is a beautiful thing.  But is also means that eventually someone will read something you’ve written and simply not like it.

Should you go out of your way to offend?  No.  Shock value rarely works either.  Write the story you want to write; with the characters, world, and plot that you want.  Writers want people to enjoy their stories.  But not everyone will.  You just can’t please everyone.  Don’t try to.  Just write the story you want to tell and let the chips fall where they may.

And for the readers out there, please understand something about writers.  To build worlds and create believable elements we must include people of all types regardless of our personal beliefs.  Writers have to include murders, corrupt people, evil people, and bigots in our worlds.  Why?  These people exist and will likely exist for all time.  I don’t condone murder, but the antagonist of Dissolution of Peace is a killer.  A writer might write a racist character, that doesn’t mean the writer has an “agenda” against a particular race.  Most readers know this, and see a story for what it means to them.

I appreciate the readers, and the feedback.  Even the negative feedback helps me as a writer (even the feedback I don’t agree with).  But, I just have to learn that I can’t please everyone.

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